Deliver Trust. • EMEA • UK • US

Microsoft Cloud,secure & automatedfor real-world IT.

We help businesses adopt Microsoft 365 & Azure, migrate critical workloads, improve security posture, and run day‑2 operations — with automation that reduces toil and improves response times.

Microsoft-first
M365 + Azure delivery for SMBs and enterprise teams
Security-led
Identity, endpoints, hardening, governance, and reporting
Automation
AI + workflows to reduce repetitive tickets and toil
Microsoft Cloud Services - MS Cloud Support
Signature outcomes
Security baseline → measurable uplift
MFA, Conditional Access, admin protection, Defender onboarding.
Migrations with rollback discipline
Assess → blueprint → implement → validate → transition.
Automation that reduces toil
Workflows + AI-assisted support to accelerate onboarding.
SECURE MIGRATE AUTOMATE SUPPORT ADOPT OPTIMIZE
SECURE MIGRATE AUTOMATE SUPPORT ADOPT OPTIMIZE
Why Trust Us

Enterprise Expertise, Partner-Level Care

We combine deep Microsoft expertise with a hands-on delivery model built for your success

SS

Soumyadeep Sarkar

LinkedIn

Founder & CEO, MS Cloud Support

With over a decade of experience in Microsoft technologies, I founded MS Cloud Support to deliver enterprise-grade cloud services with a personal touch. Our team combines deep technical expertise in M365, Azure, and security with a commitment to clear communication, documented processes, and measurable outcomes. We're not just vendors—we're your extended IT team.

Our Expertise

Microsoft 365 Experts

Enterprise M365 administration & optimization

Azure Cloud Experts

Infrastructure, migration & FinOps

Security & Compliance

Defender, Sentinel & governance

Migration Specialists

Seamless cloud transitions

Managed Services

Proactive monitoring + 8×5 support

IT Helpdesk

L1/L2 end-user support

Flexible Time Zones

Coverage aligned to your business hours

Dedicated Team

Named engineers who know your environment

Enterprise SLAs

Guaranteed response times with clear escalation

Proven Methodology

Documented processes, change control & handover

How We Work

Our Delivery Process

A proven methodology that ensures successful outcomes and smooth transitions

Discovery

We assess your current environment, understand your goals, and identify quick wins

1-2 days

Proposal

Clear scope, timeline, deliverables, and pricing—no surprises

2-3 days

Implementation

Structured delivery with change control, testing, and regular updates

Varies

Handover

Complete documentation, training, and knowledge transfer to your team

1-2 days

Ongoing Support

Optional managed services with SLAs, monitoring, and continuous improvement

Monthly
Success Stories

Real Results for Real Businesses

Anonymized case studies showcasing our impact across industries

Financial Services
Challenge

Legacy on-prem Exchange with security gaps and compliance concerns

Solution

Full M365 migration with Defender suite and compliance policies

Results
99.9%
Uptime achieved
60%
Reduced IT tickets
3 weeks
Migration time
Exchange OnlineDefender for Office 365IntuneConditional Access
Healthcare SMB
Challenge

Needed secure remote access for clinical staff across multiple locations

Solution

Azure Virtual Desktop with MFA, Intune device compliance, and SSO

Results
200+
Users onboarded
40%
Cost savings vs VDI
HIPAA
Compliance ready
Azure Virtual DesktopEntra IDIntuneDefender for Endpoint
Professional Services
Challenge

Rapid growth overwhelming internal IT with repetitive tasks

Solution

Managed IT services with automation and 24/7 monitoring

Results
85%
Faster onboarding
24/7
Monitoring coverage
4hr
SLA response time
M365 AdminIntunen8n AutomationMonitoring Stack
Pricing

Transparent packages, flexible delivery

Default currency is USD. Switch currency anytime — competitive for EMEA/UK/US.

Cloud Essentials

Core Microsoft 365 administration + helpdesk for steady day-to-day operations.

From $59/user/mo
  • Tenant administration (Exchange, SharePoint, Teams, Entra ID)
  • User onboarding/offboarding (standard changes)
  • Baseline security hardening (MFA, admin protection)
  • 8×5 remote helpdesk (L1/L2) during client-local hours
  • Monthly service report + recommendations

* Microsoft license costs not included.

Secure Workplace

Endpoints + security posture for growing teams (Intune + Defender).

Most Popular
From $99/user/mo
  • Everything in Cloud Essentials
  • Intune baseline (compliance, configuration, update rings)
  • Device onboarding support (Autopilot-ready)
  • Microsoft Defender onboarding & tuning
  • Conditional Access baseline + sign-in risk checks
  • Quarterly security review + improvement roadmap

* Microsoft license costs not included.

Secure+ 24/7

For business-critical environments needing 24/7 monitoring and incident readiness.

From $149/user/mo
  • Everything in Secure Workplace
  • 24/7 security alert monitoring + P1 on-call
  • Incident response playbooks + PIR summaries
  • Vulnerability/remediation program (scope-based)
  • Policy governance (RBAC, admin roles, change control)
  • Monthly security posture & risk report

* Microsoft license costs not included.

Enterprise (Azure + AVD)

Azure landing zone, AVD at scale, migrations, and multi-subscription operations.

Custom
  • Azure foundation & governance (RBAC, Policy, logging)
  • Cost optimization & FinOps reviews
  • AVD/RemoteApp design + scaling patterns
  • Migration factory (email, data, workloads)
  • Dedicated delivery lead / TAM (optional)

* Microsoft license costs not included.

FAQ

Answers, without the fluff

If you have a specific environment, we'll map the best approach in the demo.

No. Packages cover services and support. Microsoft licensing and third‑party tooling (if needed) are billed separately.
Want a plan in 30 minutes?

Book a free demo/assessment. We'll review your setup and propose next steps.