Comprehensive Microsoft Services
for European SMBs
From basic security implementation to enterprise-grade managed services, we provide the complete spectrum of Microsoft 365 and Azure solutions tailored for European businesses.
Service Categories
Managed Services
3-tier security & management
Professional Services
Migration, assessment & deployment
Support Services
24/7 monitoring & incident response
Managed Security Services
Three-tier security implementation designed to scale with your business needs and compliance requirements.
Level 1: Basic Security Implementation
- Basic user account and identity management
- Email security and spam filtering
- Multi-factor authentication (MFA)
- Data Loss Prevention (DLP) basics
- Basic device management
- Security awareness training
Level 2: Enhanced Security Implementation
- All Level 1 services
- Advanced DLP and data governance
- Conditional access policies
- Threat protection (Microsoft Defender)
- Information protection and encryption
- Advanced device management and compliance policies
- Security analytics and monitoring
Level 3: Comprehensive Security Implementation
- All Level 2 services
- Identity and Access Management (IAM) with advanced threat protection
- Cloud App Security
- Advanced threat analytics and reporting
- Security Information and Event Management (SIEM) integration
- Automated threat response and remediation
- Advanced compliance and data governance
- Insider risk management and compliance
Microsoft Endpoint Management Services
Level 1: Basic Endpoint Management
- Device enrollment and management
- Policy configuration
- App management
- Security and threat protection
- Monitoring and reporting
Level 2: Enhanced Endpoint Management
- Advanced device enrollment and management
- Advanced policy configuration
- Advanced app management
- Microsoft Defender for Endpoint integration
- Advanced monitoring and insights
Level 3: Comprehensive Endpoint Management
- Comprehensive device enrollment and management
- Zero Trust security model
- Complete application lifecycle management
- Advanced security and threat protection
- Real-time comprehensive monitoring
- Incident response and remediation
Service Level Agreements
Professional Services
Expert implementation, migration, and assessment services to optimize your Microsoft environment.
Security Assessments
External Security Assessment
Comprehensive evaluation of current environment for security gaps and vulnerabilities
Secure Score Analysis
Microsoft Secure Score assessment with detailed improvement recommendations
Threat and Vulnerability Scoring
Complete security benchmarking against industry standards
Deployment Planning
Customized roadmaps for security implementation and optimization
Microsoft 365 Tenant Security Deployment
Multi-Factor Authentication Setup
Complete MFA deployment with user training and support
Password Policy Implementation
Enterprise-grade password policies and self-service reset configuration
M365 Antivirus Configuration
Microsoft Defender antivirus optimization and policy deployment
Data Loss Prevention (DLP)
Custom DLP policy creation and implementation across all workloads
Mail Flow Rules and Policies
Advanced email security rules and transport policies
Custom Reporting Setup
Up to 5 custom reports for security and compliance monitoring
Microsoft Defender Suite Deployment
Microsoft Defender for Endpoints (EDR)
Complete endpoint detection and response deployment
Microsoft Defender for Office 365
Email and collaboration protection implementation
Microsoft Defender for Identity
Identity threat detection and response configuration
Microsoft Sentinel (SIEM) Deployment
Cloud-native SIEM implementation with custom analytics rules
Migration Services
Microsoft 365 Tenant-to-Tenant Migration
Complete tenant consolidation and migration services
Zimbra to Office 365 Migration
Seamless migration from Zimbra email systems
Third-party Email Platform Migrations
Migration from various email platforms to Microsoft 365
Cloud Migration Assessments
Pre-migration analysis and planning for cloud adoption
Compliance and Governance Services
Records Management Implementation
Automated records lifecycle management and retention policies
Data Classification and Labeling
Automated data classification with sensitivity labels
eDiscovery Setup
Advanced eDiscovery configuration for legal and compliance needs
Compliance Reporting
Regular compliance reports and audit trail management
Professional Services Pricing
All pricing in EUR. Minimum 15 man-days advance notice for resource allocation.
Project-based pricing available. Contact for custom quotes.
Our Service Delivery Process
A proven methodology ensuring successful implementation and ongoing optimization of your Microsoft environment.
Initial Phase
Kickoff meetings and stakeholder identification
- Project kickoff meeting
- Stakeholder identification and mapping
- Initial requirements gathering
- Project timeline establishment
Planning Phase
Technical requirements and solution design
- Comprehensive technical requirements gathering
- Current environment assessment
- Solution architecture design
- Implementation timeline development
- Risk assessment and mitigation planning
Execution Phase
Service implementation and deployment
- Service implementation and configuration
- Security policy deployment
- User provisioning and training
- Testing and validation
- Go-live support
Ongoing Service Delivery
Continuous monitoring and optimization
- 24/7 security monitoring
- Regular performance reporting
- Proactive maintenance and optimization
- Continuous improvement recommendations
- Ongoing support and consultation
Support Delivery Model
Remote Delivery Center
Centralized European operations
White-labeled Services
Seamless integration with your brand
Dedicated FTE Resources
Committed team members
Escalation Procedures
Direct path to Microsoft support
Technical Capabilities
Comprehensive expertise across the complete Microsoft technology stack with proven integration capabilities.
Microsoft Security Technologies
Supported Platforms
Integration Capabilities
Compliance Frameworks
GDPR
General Data Protection Regulation compliance
ISO 27001
Information security management aligned practices
SOC 2
Service Organization Control 2 compliance support
NIST
National Institute of Standards and Technology framework
Why Choose HEX
Microsoft Gold Partner
Certified expertise and direct Microsoft support access
European Focus
Specialized in European SMB requirements and compliance
24/7 Operations
Round-the-clock monitoring and incident response
Scalable Solutions
Tiered services that grow with your business needs