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Pricing

Simple, transparent Microsoft cloud management

Two ways to buy. A managed plan puts an engineer on your tenant; the self-serve dashboard puts the assessment in your own hands. Pick the ladder that fits, and you can move between them later.

Minimum: 10 usersBilling: Monthly in advanceAnnual: -15%Licenses billed separately
Pricing

Transparent packages, flexible delivery

Default currency is USD. Switch currency anytime — competitive for EMEA/UK/US.

Cloud Essentials

Core Microsoft 365 administration + helpdesk for steady day-to-day operations.

From $89/user/mo

Minimum 10 users: $890/month.

One-time onboarding from $990 for 10 users; final scope confirmed in your service order.

  • Tenant administration (Exchange, SharePoint, Teams, Entra ID)
  • User onboarding/offboarding (standard changes)
  • Baseline security hardening (MFA, admin protection)
  • Remote helpdesk (L1/L2) during agreed business hours
  • Monthly service report + recommendations

* Microsoft license costs not included.

Secure Workplace

Endpoints + security posture for growing teams (Intune + Defender).

Most Popular
From $139/user/mo

Minimum 10 users: $1,390/month.

One-time onboarding from $1,490 for 10 users; final scope confirmed in your service order.

  • Everything in Cloud Essentials
  • Intune baseline (compliance, configuration, update rings)
  • Device onboarding support (Autopilot-ready)
  • Microsoft Defender onboarding & tuning
  • Conditional Access baseline + sign-in risk checks
  • Quarterly security review + improvement roadmap

* Microsoft license costs not included.

Secure+

Security operations and incident readiness with coverage agreed in your service order.

From $199/user/mo

Minimum 10 users: $1,990/month.

One-time onboarding from $1,990 for 10 users; final scope confirmed in your service order.

  • Everything in Secure Workplace
  • Security alert monitoring + separately agreed P1 escalation
  • Incident response playbooks + PIR summaries
  • Vulnerability/remediation program (scope-based)
  • Policy governance (RBAC, admin roles, change control)
  • Monthly security posture & risk report

* Microsoft license costs not included.

Enterprise (Azure + AVD)

Azure landing zone, AVD at scale, migrations, and multi-subscription operations.

Custom
  • Azure foundation & governance (RBAC, Policy, logging)
  • Cost optimization & FinOps reviews
  • AVD/RemoteApp design + scaling patterns
  • Migration factory (email, data, workloads)
  • Dedicated delivery lead / TAM (optional)

* Microsoft license costs not included.

Prices are service estimates, excluding taxes, Microsoft licences, Azure consumption and separately scoped work. Response targets and out-of-hours coverage become active only when your service order confirms the named escalation contacts, staffed coverage and start date. An enquiry or dashboard subscription does not activate incident cover.

What You Get Every Month

Cloud Essentials

  • Tenant admin + ticket support
  • Monthly summary
  • Baseline hygiene checklist

Secure Workplace

  • Managed policy baseline (Intune + CA)
  • Monthly security improvements plan
  • Quarterly roadmap

Secure+

  • Agreed monitoring coverage
  • P1 on-call + incident runbooks
  • Monthly risk report + roadmap execution

One-time Onboarding

Every new client starts with onboarding to document, baseline, and stabilize the tenant so ongoing support is smooth.

Cloud Essentials

$99/user
≈ £73 / €84
min 10 users → $990

Secure Workplace

$149/user
≈ £111 / €127
min 10 users → $1,490

Secure+

$199/user
≈ £148 / €169
min 10 users → $1,990

What onboarding includes:

Access validation + baseline documentation
Tenant configuration review + critical risk cleanup
Baseline configuration aligned to your plan
Device posture check (Secure Workplace / Secure+)
Monitoring & alert setup (Secure+)
Handover: documented state + next-90-days roadmap

Typical timeline: 5–10 business days (depends on tenant/device health)

Full Feature Comparison

32 line items across 6 areas. Open it when you need the detail.

Show the full comparisonscrolls sideways on small screens
FeatureEssentials
$89		Secure Workplace
$139		Secure+
$199
Microsoft 365 Administration
M365 tenant administration
User onboarding/offboarding
License assignment
Mailboxes / shared mailboxes / groups
SharePoint/OneDrive admin
Teams admin
Microsoft service health monitoring
Identity & Access
MFA enforcement guidance
Break-glass account setup
Admin role minimization
Conditional Access baseline
Device-compliance-based access
Risky sign-in response baseline
Endpoint & Device Management
Intune enrollment guidance
Intune configuration baseline
Compliance policies baseline
Windows Update rings
BitLocker baseline policy
Defender for Endpoint baseline
Security Operations
Secure Score improvement planBasicManagedManaged
Security alerts triageBy agreement
Incident triage runbooks
P1 on-call responseBy agreement
Monthly security & risk reportExpanded
Reporting & Governance
Monthly service summary
Quarterly roadmap review
Policy exception handling
Change log / audit trail
Support
Helpdesk (business hours)8×58×58×5
Standard change requests
Microsoft support escalation
1 primary device per user

What's Included (Scope)

Included (standard requests)

  • • Add/remove user, license assignment, group changes
  • • Shared mailbox creation + permissions
  • • MFA reset / Authenticator re-registration
  • • Basic Outlook/Teams issues, OneDrive sync
  • • SharePoint access issues (basic permissions)
  • • Minor policy adjustments within baseline

Not included (projects/add-ons)

  • • Migrations (Exchange/Google → M365, tenant-to-tenant)
  • • Major architecture redesign (identity, network)
  • • Azure workloads / servers (unless added)
  • • Non-Microsoft apps (Adobe, SAP, Jira, etc.)
  • • Training/adoption programs
  • • Formal compliance audits/certification consulting

Fair use: Per-user pricing assumes a typical SMB support load. If ticket volume spikes, we'll recommend a short stabilization project so service quality stays high.

Add-ons

For comprehensive Azure services, visit our Azure Services page →

Devices & Coverage

Additional devices

$29/device/mo

Intune + Defender baseline and support

24/7 Helpdesk

Custom

Round-the-clock user support

Azure & AVD

Azure Managed Services

From $750/mo

Or 12% of Azure spend (whichever higher)

AVD Managed Services

From $950/pool/mo

+ $15/user/mo for active users

Security & Compliance

Microsoft Sentinel / SOC

From $5,000/mo

24/7 monitoring + response

Email Security Hardening

Custom

DKIM/DMARC/SPF, Safe Links/Attachments

DLP / Compliance baseline

Custom

Retention labels, DLP policies, audit config

Azure Managed Services

Monthly retainer + percentage of Azure spend

Ops Essentials

$750/mo or 12% spend

Monitoring, governance, backup oversight, cost controls

Support: 8×5

SecureOps

$1,500/mo or 15% spend

+ Security posture, policy guardrails, identity governance

Support: 8×5

Critical incident coverage

$3,500/mo + 15% spend

Monitoring hours, P1 escalation and incident runbooks agreed in advance

Support: contracted coverage

View full Azure service catalog and project pricing →

SLA Response Targets

SeverityEssentials / Secure WorkplaceSecure+
P1 CriticalSecurity incident, widespread outageAgreed in service orderAgreed in service order
P2 HighMajor degradation, many users affected< 4 business hours< 1 hour
P3 NormalSingle-user issues, standard requests< 1 business day< 4 business hours
P4 LowHow-to, minor changes< 2 business days< 1 business day

Support hours: Business hours and timezone are agreed in your service order. 24/7 monitoring and P1 on-call require confirmed staffing and written acceptance.

Published service targets apply to the managed scope agreed in your service order after go-live. They are not included in the assessment trial or Basic dashboard and are response targets, not guaranteed resolution times.

Review onboarding, access and approval requirements

Escalation: L1 Helpdesk → L2 Engineer → L3 Architect → Microsoft escalation → Client updates

Frequently Asked Questions

Are Microsoft licenses included?

No. Microsoft licensing is billed separately (Microsoft/CSP). Our plans cover management and support.

What's the minimum size?

Managed plans have a 10-user minimum. The self-serve Basic dashboard is priced per tenant with no minimum seats.

Is onboarding mandatory?

Managed service requires agreed scope, contacts, management access and go-live checks. Any separately quoted onboarding work and fees are confirmed in your service order; buying dashboard access does not complete managed onboarding.

Do you provide 24/7 helpdesk?

24/7 coverage is not included by default. It is available only after a service order confirms the staffed rota, escalation route, response target and start date.

How do you handle migrations?

We scope and quote separately as a fixed-fee project with a documented plan and timeline.

Can we upgrade later?

Yes—upgrade anytime as your security and compliance needs grow.

Multiple devices per user?

Plans include 1 primary device per user. Additional devices can be added at $29/device/mo.

Ready to get started?

Not sure which ladder fits? A 30-minute call with the engineer who would do the work is free, and so is the read-only assessment.

Talk to an engineer Start your free assessment