Trust & service boundaries
Know what you are connecting.
Know who is accountable.
Clear access, honest evidence and a visible approval boundary are part of the service. Review these details before you connect your organisation.
Your directory, your consent
Sign in with your Microsoft work account. A tenant administrator separately grants the assessment application its read-only permissions. The onboarding page lists every requested permission and explains its purpose.
Evidence with its limits
Every result includes its evidence and confidence. Sample assessments are labelled. Unavailable or uncertain controls are distinguished from confirmed failures, and Microsoft Secure Score is distinguished from our assessment score.
Assessment is read-only
The assessment application does not change your Microsoft tenant. Requesting help creates a support conversation. Any managed change needs an agreed scope, approval, verification and rollback plan; a recommendation is not evidence that a fix has run.
A named service owner
MSCLOUDSUPPORT is a founder-led sole proprietorship operated by Soumyadeep Sarkar. Managed service coverage, response commitments and escalation contacts are agreed in your service order. A website enquiry does not establish an emergency response service.
Where information goes
The website and customer platform run on a Hostinger VPS. Microsoft provides work-account sign-in and the cloud APIs used for assessments. Zoho Desk supports ticket handling; service notifications use configured email and operational messaging channels. Access credentials are not requested through public enquiry forms.
Ask us to confirm the hosting region, retention, subprocessors and contractual safeguards for your engagement. We do not represent the platform as independently ISO 27001 or SOC 2 certified.
Read the privacy policyYour control after connection
Your administrator can revoke the assessment application's permissions in Microsoft Entra Enterprise applications. This stops future authorised reads; it does not automatically delete stored reports. Contact us for access, correction, export or deletion requests, and for the retention terms applying to your service.
The dashboard Basic pack currently uses invoice-based activation. Managed services begin after scope and commercial terms are agreed. Neither a trial nor a support request authorises billable changes.
Read the service termsReview access with your engineer
For security questions, vulnerability reports or a pre-engagement review, contact us privately. Include a description and the affected page; please do not send passwords, access tokens or customer records.
contact@mscloudsupport.net